E-scooters - update

Essex County Council have been running an e-scooter trial, part of the UK’s nationwide e-scooter trials.

The current contract for the provision of shared e-scooters in Essex will conclude on Wednesday 13th August 2025 as Essex County Council prepares to transition to the next phase of the service.

Since launching in 2020, the scheme has supported over 3 million journeys across Braintree, Chelmsford and Colchester, helping residents travel more sustainably and providing choice.

Users with active passes beyond Wednesday 13th August are advised to contact support@ridedott.com to arrange a refund.

The expiry of Dott's contract and unexpected delays in tendering a new contract means e-scooters will temporarily be unavailable for hire in Essex.

Councillor Tom Cunningham, Cabinet Member for Highways, Infrastructure and Sustainable Transport, said: “We’re proud of the role shared e-scooters have played in helping thousands of residents make more sustainable travel choices across Essex.

“As we move into the next phase of the service, we remain committed to expanding sustainable transport options and look forward to announcing a new provider soon.”

We will announce the details of the new operator in due course.


Essex County Council have been running an e-scooter trial, part of the UK’s nationwide e-scooter trials.

The current contract for the provision of shared e-scooters in Essex will conclude on Wednesday 13th August 2025 as Essex County Council prepares to transition to the next phase of the service.

Since launching in 2020, the scheme has supported over 3 million journeys across Braintree, Chelmsford and Colchester, helping residents travel more sustainably and providing choice.

Users with active passes beyond Wednesday 13th August are advised to contact support@ridedott.com to arrange a refund.

The expiry of Dott's contract and unexpected delays in tendering a new contract means e-scooters will temporarily be unavailable for hire in Essex.

Councillor Tom Cunningham, Cabinet Member for Highways, Infrastructure and Sustainable Transport, said: “We’re proud of the role shared e-scooters have played in helping thousands of residents make more sustainable travel choices across Essex.

“As we move into the next phase of the service, we remain committed to expanding sustainable transport options and look forward to announcing a new provider soon.”

We will announce the details of the new operator in due course.


Page last updated: 13 Aug 2025, 04:48 PM